DO YOU HAVE A COMPLAINT ABOUT A PRODUCT OR SERVICE?

Complaint resolution

At UNI Financial Cooperation, client members are our priority, and we strive to find a fair and equitable solution for everyone. To help us quickly and effectively respond to your concerns, please follow the steps outlined below.

If you have a complaint concerning your personal information, you may contact:

Privacy Office
Chief Compliance Officer
UNI Financial Cooperation
295 St-Pierre Boulevard West, P.O. Box 5554
Caraquet NB E1W 1B7
confidentiality@uni.ca


If you have a complaint concerning the delivery of products and services to seniors, you may contact:

Office of the Senior's Champion
Compliance Direction
UNI Financial Cooperation
295 St-Pierre Boulevard West, P.O. Box 5554
Caraquet NB E1W 1B7
Telephone: 1-833-581-0698
seniorschampion@uni.ca