Identity Protection - UNI Financial Cooperation

Identity Protection

UNI protects its members against identity theft in several ways:

Your accounts and assets at UNI are protected against unauthorised transactions in accordance with our current policies.

UNI offers tips and tricks on how to make your banking transactions more secure. Check out our Security section regularly.

If your personal information is used fraudulently, please notify the Canadian Anti-Fraud Centre at 1-888-495-8501 and contact us as soon as possible at 1-888-359-1357 so our experts can help you recover your identity. Check out our section on fraud.

If you are a victim of fraud, you may be eligible for a reimbursement. Check out our section on fraud.

Temporary Identity Protection Credit Monitoring Service

UNI members and clients are temporarily protected in case of identity theft under the Identity Protection Credit Monitoring Service, free of charge, as long as they sign up within the applicable time frame.

Note that this service is provided without obligation on the part of UNI and may be suspended, modified, discontinued or extended by UNI without prior notice, at its sole discretion.

Subscribing to the Equifax credit monitoring service

All members and clients who have already received an activation code for the Equifax credit monitoring service have until December 31, 2023, to activate it if they have not already done so.
Once your code is activated, you will benefit from the Equifax credit monitoring service, free of charge, for a period of five years.


You must use your code by December 31, 2023, to initiate the Equifax credit monitoring service as per the instructions you received with your code.

Equifax alerts

When you sign up for temporary credit monitoring services from Equifax, you will be automatically informed of any changes or events related to your credit report.

Different types of alerts you may get from Equifax and what they mean

Learn more

How we protect you
Here is some advice to help you stay safe and alert.
What is identity theft?
How to protect yourself against identity theft.

How to reach us

Members and clients Personal and Business
Monday to Friday from 9:00 am to 4:00 pm


This service lets you check your credit file, including financial commitments you have to any financial institutions. It also includes daily monitoring of your credit file, alerts of key changes and identify theft insurance.

You must use your code by December 31, 2023, to initiate Equifax Credit Monitoring Service as per the instructions you receive with your code. To activate this service, you must have an e-mail address, be a resident of Canada, have a credit report and be at least 18 years of age.

For more information on how-to sign up for the Equifax Credit Monitoring Service, please contact us.

UNI Identity Protection is a member advantage at no cost, without subscription.

Equifax's temporary Identity Protection Credit Monitoring Service is a five-year measure that enhances UNI's Identity Protection for members who initiate the service. It provides them with access to their Equifax credit report, alerts in the event of activity and identity theft insurance.

The Equifax temporary credit monitoring service needs to be activated online, and it allows you to check your credit file and receive e-mail alerts. That's why it is only available to users of UNI's online services.

To take advantage of the Equifax temporary Identity Protection Credit Monitoring Service, you must meet four requirements.

  • Have a Canadian mailing address (P.O. boxes does not count)
  • Have an e-mail adress
  • Be at least 18 years old at the time of registration
  • Have a credit file (e.g., credit card, mortgage, line of credit)

No. The service is not available for businesses, but they are covered by UNI Identify Protection.

You will be able to track your credit with Equifax. Equifax alerts are a convenient way to see the effect that your financial habits and transactions have on your credit score. It is a handy tool to keep track of your finances on your own.

Yes. Simply contact Equifax and they will cancel your current subscription. Then sign up using the activation code provided by UNI.