November 24, 2025
To avoid any postal delays that could occur, choose our online account statements via My Profil.
Access at all times to your banking transactions while reducing environemental impact!
It’s simple and easy to sign up. Check out our step-by-step for guidance.
Signing up for My Profile also gives you access to many benefits:
To minimize the inconvenience caused by mail delivery delays, we encourage you to take proactive steps to reduce the impact on your day-to-day transactions and payments.
Here are some actions you can take:
Need a document that’s usually sent by mail? Visit one of our service points or contact our Client Contact Centre at 1-888-359-1357. We’ll be happy to assist you.
For updates on the ongoing situation, we invite you to regularly check the Canada Post website.