Since Tuesday December 17, Canada Post employees have been back at work. However, delays in mail delivery may still occur in the short and medium term.
Account statements for October and November will be issued as of December 19, but may arrive at different times.
All contractual obligations, including financial ones, remain valid despite the challenges caused by the situation at Canada Post. It is therefore important to make your payments on time to avoid any inconvenience.
The labour conflict at Canada Post has entered a new phase, with a rotating strike affecting mail service across the country beginning November 15. Although the strike is only rotating at this time, service disruptions could still result.
Be ready for any eventuality:
To offset any inconvenience caused by delays affecting mail delivery, we encourage you to take appropriate measures to offset any potential impact on your regular transactions and payments.
Need a document that's usually sent by mail? You can visit one of our branches or call our Client Contact Centre at 1-888-359-1357. We will be happy to assist you.
For more information on the current situation, we invite you to consult the Canada Post website regularly.