The Caisse transaction sites optimized for mobile devices that require authenticationare secure. They also offer the same security and protection as full sites, such as data encryption and security questions.
Caisse mobile services users are protected by:
Hop 'n s@ve and instabalance features
Hop 'n S@ve and InstaBalance are available on the mobile services app. Once set up on a mobile device, they allow users to access some information and allows for some transactions to be made within the folio without authentification. Mobile device users who use Hop ‘n S@ave and InstaBalance agree to ensure the protection of their mobile device(s).
Smart phones and tablets: a goldmine of valuable information
Protect against unauthorized access to your personal information
Protect your mobile device
The Security Privacy program
The Caisse ensure that you are refunded money lost* if you are a victim of fraud online or with your La Populaire Card, as long as you:
Victim of fraud?
If you think you may have been the victim of online, ATM or LA Populaire Card fraud, call the Caisse.
* Members who are victims of Internet fraud can only receive a refund once.